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1. How do I report a possible City Code violation?

If you would like to report a possible City Code violation, you may:

• Email us.
• Call us at 727-369-5668
• Visit us at the Neighborhood Services Department office, located at 6051 78th Avenue (Monday – Friday, 8am-5pm).

Information we receive is considered a public record and is subject to disclosure under Florida law. If you do not want your information released in response to a public records request, do not provide it to the City.

2. Can I report a possible City Code violation at night, or on the weekend?

Yes, you can report possible City Code violation at night, or on the weekend, by: 

• Sending an email
• Leaving a voice mail message at 727-369-5668

Complaints received outside regular business hours will be forwarded to the assigned Community Compliance Specialist the following work day.

If an immediate response is required at night or on the weekend, such as for noise nuisances, call the Police Department at their non-emergency number:  727-369-7864

Information we receive is considered a public record and is subject to disclosure under Florida law. If you do not want your information released in response to a public records request, do not provide it to the City.

3. If I file a complaint, can I remain anonymous?

No, complaints cannot be anonymous. Florida State Statute requires all complaints to be left with the name and address of the person leaving the complaint.

4. I have made complaints before, but nothing was ever done about it. Why is that?

There are several reasons why it might appear that nothing is being done to address your complaint:

• The complaint may not be a violation of a City code - differences in opinions or lifestyles do not always equal a code violation; 
• The time frame given for compliance may not have expired yet - depending on the nature of the violation, an extension may have been given (sometimes up to 30 days) to correct the violation; 
• There may be a Code Enforcement Board or Special Magistrate hearing scheduled or pending on the violation;
• The violation may have already had a hearing and may be running a daily fine/lien due to continued non-compliance; or
• The original City code violation may have come into compliance, but has now reoccurred.

You can always contact the assigned Community Compliance Specialist for an update or status report.  

If you don't have the assigned Specialist's contact information, send an email to or call us at 727-369-5668. Our office staff will forward your email or phone call to the assigned Specialist for a response.

5. Who is responsible for maintaining vacant properties and/or properties that are in foreclosure?

Vacant properties and properties that are in foreclosure (whether vacant or occupied) are to be maintained by the property owner and/or by the mortgage holder (or assigned local property manager). 

6. Who is responsible for maintaining public rights-of-way?

In most cases, the owner or occupant of the property which abuts any public right-of-way is responsible for maintaining that right-of-way.